Last Revision: October 11, 2003
PrepareSmart is the sole owner of the information collected on this site. To contact PrepareSmart email us at email@example.com or call us at (425) 881-5354. Except as disclosed in the policy, we will not sell, share, or rent this information.
1. What information is collected on this site?
In order to provide our users with certain products or services on our Site, PrepareSmart may collect different types of information. In particular, we occasionally may need to collect certain types of personal information in order to provide our users with particular features, services or offers. “Personal Information” as used herein means information that identifies a person or allows a person to be located. Examples of Personal Information include a first and last name, a home address or an email address. The following is a summary of the kinds of information we collect at the Site from our users, and how we collect that information:
A. Passive Collection
Our software automatically collects certain information from a user's computer when that user logs on or moves about our Site. We do not link this information to any other Personal Information the user tells us; we only use it to get a broad picture of who is on our Site and which areas our users are visiting. This information tells us what's important to our users and what isn't, allows us to make our Site more interesting and useful, and enhances security and efficiency on our Site. The two main ways in which we may collect this general information are through "log files" and "cookies."
i. Log Files
Log files are records of user activity collected to analyze trends, administer the Site, track users’ movements, and gather broad types of information for aggregate use. The kinds of general information we may collect in the log files include:
· The IP address of the user's computer
· How many people visit our Site
· Which pages of our Site are visited most often
· Which ISPs our visitors come from (e.g. AOL, MSN, etc.)
· Which browsers users are used to visit our Site (Netscape, Internet Explorer, etc.)
· Time of day users visit our Site
B. Active Collection
We collect certain information that users voluntarily provide to us which may contain Personal Information. Here is a brief summary of some of the areas on our Site where users may be asked to provide Personal Information:
One or more areas of our Site may require users to register for access. As part of the registration process we may ask users for a username, password, or other personal information in order to verify the user’s identity, establish the account, promote security, and enable access to various online features. We may also ask users to complete a survey as part of the registration process to find out more about who is using our Site (see more on surveys below).
ii. Order Fulfillment and Billing
When ordering products or services from us, we will collect shipping, order and contact information from a user (including, without limitation, name, address and telephone number, the products or services ordered, and any comments provided to PrepareSmart) and store that information in a customer database. We will also collect credit card information when a user orders a product or service, but this information is only used by PrepareSmart to process the order and is not stored in the PrepareSmart customer database.
iii. Surveys, Contests and Sweepstakes
From time-to-time our site may request information from users as part of surveys, contests or sweepstakes. Participation in these surveys, contests or sweepstakes is voluntary and users have the choice whether or not to disclose such information. Information requested may include contact information (such as name and shipping address), demographic information (such as zip code, gender and age level) and other information about a user’s interests, preferences, opinions and ideas.
iv. Product Updates and Other Communications
We may collect information whenever a user communicates with us or asks to receive more information about PrepareSmart or PrepareSmart products, services and events (for example, if a user sends us email or signs up to receive notification of product updates or new product releases) This information may include the user's name, e-mail address, or other contact information.
2. How Does PrepareSmart Use Information Collected on this Site?
PrepareSmart is the sole owner of the information collected on this Site. Personal Information that is provided to PrepareSmart (such as a personal e-mail address) may be used by PrepareSmart in the following ways:
n to contact users or others about their use of the Site or about our products and services or about special events or offers;
n to notify contest winners;
n to respond to comments or requests;
n to request feedback and enable us to develop and improve the Site and our products and services;
n for internal and marketing/promotional purposes; and
n for the specific purpose for which the information was provided.
3. What Information is Shared with Third Parties?
We will not sell, share, or rent any Personal Information to third parties in ways different from that which is disclosed in this policy without first obtaining the user's authorization.
We may disclose Personal Information to independent contractors, service providers, suppliers and consultants who are engaged by or working with PrepareSmart in connection with the operation of the Site or the provision of goods and services offered by PrepareSmart. For example, we may use credit card processing companies to process payments for goods and services, outside shipping companies or suppliers to ship orders and credit bureaus to check credit histories. Similarly, we may partner with other parties to provide specific products or services and will share information with them in order to facilitate their provision of products or services (e.g., administration of our mailing lists, order processing and fulfillment, contest fulfillment and customer service functions).
PrepareSmart reserves the right to share information with third parties if we are required to do so by law or if in our good faith judgment, such action is reasonably necessary to comply with the legal process, to respond to any claims, or to protect the rights of PrepareSmart, its customers, or the public. Information about our users, including Personal Information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which Personal Information could be transferred to third parties as one of the business assets of the company.
4. What choices do I have in the use and collection of information?
Users who no longer wish to receive promotional e-mail materials from PrepareSmart may opt-out of receiving these communications by replying to the e-mail with "unsubscribe" in the subject line, or e-mailing firstname.lastname@example.org and requesting to be taken off the list.
5. What security precautions are taken to protect my information online?
PrepareSmart takes commercially reasonable precautions to protect our users’ information. Physical, electronic and policy measures are in place to minimize the loss, misuse, or altering of any information we receive from users. Additionally, when users are asked to enter a credit card number, that information is encrypted and is protected with the advanced SSL encryption software. Encryption makes unauthorized access to the information much more difficult. While we use SSL encryption to protect sensitive information online, we also take reasonable precautions to protect user-information off-line. If you have any questions about the security at our Web site, you can send an email to email@example.com for more information.
6. How do links affect my privacy?
7. How can I update or correct my Personal Information?
PrepareSmart has an interest in making sure that the information we do collect is accurate. To check, verify, correct or update the accuracy of Personal Information collected by PrepareSmart, users may contact firstname.lastname@example.org.
8. Who can I contact with questions about this site?
If you have any questions about this policy or about how Personal Information collected on our Web site is used, you can contact PrepareSmart by email at email@example.com or by telephone at (425) 881-5354.